Question 1

How do I sign in?

Accepted Answer

Choose Sign in and pick your Google account. Google is the only sign-in, so there’s no Rent Party password to forget.

Question 2

Where are my games saved?

Accepted Answer

Online games live on our server, so they follow your account. Pass-and-play and CPU games save on your device after every move. Signed in, you can keep them as cloud saves too. Clearing the browser’s site data, or uninstalling the app, deletes games saved only on that device. A cloud save isn’t affected.

Question 3

Can I switch devices?

Accepted Answer

Yes. Sign in with the same Google account and your online games, cloud saves, coins and collection are waiting, while a game saved only on one device stays on that device.

Question 4

Our online game is paused. How do we start again?

Accepted Answer

Open it from Games and tap I’m ready. Play resumes when everyone at the table is ready. After 14 days paused, whoever’s ready can start a 48-hour final call; anyone still not ready when it ends forfeits. If nobody starts one, the game closes, unrated, after 21 days.

Question 5

How do I buy Pro or Family?

Accepted Answer

On the Rent Party website, from Pricing. After you pay, the team checks the payment by hand. What you paid for takes effect the day the team confirms it. We email you when your payment is in review and again when it’s confirmed.

Question 6

Why didn’t I get an alert for my turn?

Accepted Answer

A push needs notifications allowed on that device and switched on in Settings, and it waits until your quiet hours end before it reaches you. Every alert still lands in your Inbox, so check there first. The email follows only if email alerts are on and you haven’t taken your turn after 6 hours.

Question 7

How do I delete my account?

Accepted Answer

From Settings, or on the Delete account page. You confirm with Google, and the account is deleted at once and can’t be undone. We email you when it’s done. The Delete account page lists what goes and what stays.

Question 8

How do I report someone?

Accepted Answer

You can report someone’s profile, a chat message or a room: choose Report on it, pick a reason and add details if you like. Reports are private both ways. They never learn who reported them, and you won’t see the outcome. You can also block them from their profile.

Question 9

Is there an app?

Accepted Answer

Not in an app store yet. Rent Party runs in a current browser on phones, tablets and computers, iPhone and iPad included, with the same game, the same account and the same table everywhere.