How do you delete your account?
- Sign in with the Google account you play with.
- Open Settings.
- Choose Delete account. You’ll sign in with Google once more to confirm it’s you, then confirm the deletion.
To keep a copy of your data, download it from Settings first.
It works the same in any browser and in the Android app, so you don’t need to install anything. You can also start right here: sign in with the form on this page, and the same steps follow.
What if you can’t sign in?
If you’ve lost access to the Google account you used, write to us from the Help page and give the email address on the account.
Can you undo it?
No. Deletion happens at once and can’t be undone, and any plan on the account ends with it. Plans bought on the website are not refundable, except where the law requires otherwise. That includes time left on a plan when you delete your account. “Can you get a refund?” in the Terms gives the same answer.
You can sign in again later with the same Google account, but that starts a new account with nothing from the old one.
What else ends with your account?
Online games still running or paused count as a forfeit for you, and the rest of the table plays on. If you own a Family plan, the deletion screen offers “Make owner” first, so another member can take it over; otherwise the Family ends with your account, and its members go back to their own plans.
What’s deleted right away?
Everything below is deleted:
- Your profile. Where your seat has to stay in a finished game, it shows as “Former player”.
- Your cloud saves and saved replays.
- Your friends, friend requests and blocks.
- Your coins and your collection of tokens, boards, dice skins and frames.
- Your stats, badges, rating history and daily-challenge progress.
- Your friend-invite records and your Family membership.
- Your support threads.
- Your inbox.
- Your push subscriptions, on every device.
- The seats you held as a spectator in other people’s games.
- Your seat in any room that hasn’t started. If you hosted it, the next person seated takes over, or the room is canceled if no other person is seated.
We email you when it’s done, at the address the account used.
What stays, and for how long?
- Finished online games and their results keep your seat, shown as “Former player”, for as long as Rent Party runs, so those games stay whole for the rest of the table.
- Payment records stay only as long as tax law requires, and they hold no game data.
- Reports you made, or that were made about you, stay in our moderation records under an anonymous id for as long as Rent Party runs. That keeps those records complete.
- Our audit log keeps its entries about your account, such as a suspension or a plan change, under that same anonymous id for as long as Rent Party runs, so the record of what the team did stays complete.
- Chat you sent stays until the chat clears, 7 days after each message, so the team can still handle a report about it.
- The log entry for the deletion email stays for 90 days, so we can tell whether that email was delivered, and it holds no email address.
What happens to your sign-in record?
It stays, emptied of personal details. That way, the games and records above still link up. Your email address, and any phone number on the record, are replaced by a one-way hash, a scrambled value that no longer shows the address or number. Any password, every sign-in token and everything else the record held about you, including the profile details Google shared, are cleared. Every session is signed out, on every device.
What about games saved on your devices?
Pass-and-play and CPU games saved on a device stay in that device’s storage. To remove them, clear the browser’s site data or uninstall the app.
Copies other people made, such as a result card someone shared, are outside our reach.
What if you didn’t ask for this?
Write to us from the Help page and tell us the email address the deletion email was sent to. It says who deleted the account. If the Rent Party team deleted it under the Terms, the email gives the team’s reason; if it says you asked for the deletion and you didn’t, tell us that.